At M2Z Paternity DNA Solutions, refunds are not available once testing has been performed or if DNA kits or supplies have been shipped. Appointments canceled on the day of service are subject to a $75 service fee.
If a sample recollection is required and the participant is unable or unwilling to comply, no refund will be issued; however, the test can be rescheduled. Estimated completion times are provided during scheduling and confirmed during testing. While results are typically delivered on time, occasional delays may occur.
Once testing has been initiated, no refunds will be provided under any circumstances. For further inquiries, please contact us at info@m2zlabsscreenings.net.
